For years, 7 Eleven Vietnam has been the go-to destination for convenience and quality. As part of the global 7-Eleven family, they’ve set the standard for providing customers with easy access to essential products and a unique shopping experience. In the dynamic world of retail, 7 Eleven Vietnam aimed to enhance customer loyalty and create excitement around their brand.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
7 Eleven Vietnam faced the challenge of reinvigorating their customer engagement strategy and driving increased foot traffic to their stores. The goal was clear: boost sales, increase the average bill value, and foster lasting customer loyalty.